Erin has spent most of her 25-year career dedicated to developing leaders who create inspiring work environments that enable people to be fulfilled while also achieving extraordinary business results.
Erin Moran was Union Square Hospitality Group’s Chief Culture Officer for 7 years and in that capacity, she was responsible for overseeing and enhancing all aspects of the employee experience to yield stronger business performance. Based in New York City, USHG created Shake Shack, operates 27 restaurants, runs a multifaceted catering and events business, has earned 28 James Beard Awards, 22 New York Times Stars, 4 Michelin Stars and is best known for its culture of “Enlightened Hospitality.”
USHG’s Founder and CEO Danny Meyer, author of the NYT best-seller, Setting the Table and recognized as one of Time’s 100 Most Influential People, hired Erin following a year-long collaboration between USHG and the global research and consulting firm, Great Place to Work. Erin spent nearly a decade with Great Place to Work, where she studied leading workplace cultures, helped produce the “Fortune 100 Best Companies to Work For” list and advised clients on how to improve workplace culture
Erin is currently the inaugural Executive Director of the Dr. Nancy Grasmick Leadership Institute, anchored at Towson University, an organization dedicated to positively impacting the region and beyond through results-producing and ethical leadership development. Developed by leaders, for leaders, the institute offers a values-driven and robust portfolio of offerings for individuals and organizations that create transformational outcomes for leaders at any level in their careers and across all industries.
Erin has a series of awards to her credit, including being named one of the Top 50 Women Innovators in the Restaurant Industry (2019), a two-time honoree through the National Restaurant Association Power List of Culture Champions (2017 and 2019) and Women’s Foodservice Forum Top Women in Metro New York Foodservice & Hospitality (2018).
Erin is the proud mom of two children, Riley and Eleanore. She is also a Baltimore native, holds a B.S. from St. Joseph’s University and an M.B.A. from the Thunderbird School of International Management and has lived and worked in 5 different countries.